Refund policy

Return Policy

Thank you for supporting our Christian clothing brand!
Each item is made especially for you when you place your order. We’re so grateful for your support and want you to be fully satisfied with your purchase.

Made-to-Order Items

Because all of our products are print-on-demand, we do not accept returns or exchanges for reasons such as wrong size, color preference, or change of mind.
Please double-check your size and details before ordering — our sizing charts can help you find the best fit.

Damaged, Defective, or Incorrect Orders

If your item arrives damaged, defective, or incorrect, we’ll gladly replace it or issue a refund.
To help us resolve the issue quickly, please email us at holythreadsapp@gmail.com within 7 days of delivery, including:

• Your order number

• A brief description of the issue

• Clear photos showing the problem

Once verified, we’ll arrange a replacement or refund at no extra cost to you.

Refunds

If your refund is approved, it will be processed back to your original payment method within 5–10 business days.

Non-Returnable Items

• Print-on-demand apparel (unless defective)

• Gift cards

• Sale or clearance items

Questions?

If you have any questions about your order or our return policy, please contact us at holythreadsapp@gmail.com.
We’re here to help and want you to have a great experience with us!